Privacy Policy

Last Updated: January 1, 2025

Information We Collect

Business Information

When you request a quote or consultation, we collect:

• Company name and industry details
• Contact information (name, email, phone)
• Project requirements and business processes
• Current challenges and automation goals

Technical Information

We automatically collect certain technical information to improve our services:

• IP address and browser information
• Website interaction data and analytics
• Device and operating system details
• Referral source and page views

How We Use Your Information

Service Delivery

We use your information to:

• Provide personalized AI automation consultations
• Design custom N8N workflows for your business
• Deliver ongoing support and maintenance
• Send project updates and important notifications

Business Communication

With your consent, we may send you:

• Educational content about AI automation
• Industry insights and best practices
• Product updates and new service announcements
• Invitations to webinars and events

Data Protection & Security

Enterprise-Grade Security

We implement multiple layers of security to protect your data:

• SSL/TLS encryption for all data transmission
• Regular security audits and penetration testing
• Access controls and employee training
• Secure data centers with 24/7 monitoring

Data Retention

We retain your information only as long as necessary to:

• Fulfill our contractual obligations
• Comply with legal requirements
• Resolve disputes and enforce agreements
• Improve our services (in anonymized form)

Third-Party Services

Service Providers

We work with trusted third-party providers for:

• Mautic: Marketing automation and form processing
• Analytics: Website performance and user behavior
• Hosting: Secure cloud infrastructure
• Payment: Secure transaction processing

All third-party providers are contractually required to maintain the confidentiality and security of your information.

Your Rights

Data Control

You have the right to:

• Access: Request copies of your personal data
• Correct: Update inaccurate or incomplete information
• Delete: Request deletion of your personal data
• Restrict: Limit how we process your information
• Object: Opt-out of certain data processing activities
• Portability: Receive your data in a portable format

Marketing Communications

You can unsubscribe from marketing emails at any time by:

• Clicking the unsubscribe link in any email
• Contacting us directly at hello@qenjin.com
• Updating your preferences in our system

Cookies & Tracking

Essential Cookies

We use essential cookies to:

• Remember your preferences and settings
• Ensure website functionality and security
• Maintain your session during visits

Analytics Cookies

With your consent, we use analytics cookies to:

• Understand how visitors use our website
• Improve user experience and content
• Measure the effectiveness of our services

International Data Transfers

Your data may be processed in countries outside your residence. We ensure adequate protection through:

• Standard contractual clauses approved by data protection authorities
• Adequacy decisions by regulatory bodies
• Other appropriate safeguards as required by law

Changes to This Policy

We may update this privacy policy to reflect changes in our practices or legal requirements. We will:

• Notify you of significant changes via email
• Post updates on our website with the revision date
• Provide reasonable notice before changes take effect

Contact Us

If you have questions about this privacy policy or our data practices, please contact us: